1. Introduction
Welcome to Dinesty ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our restaurant discovery and booking application (the "Dinesty App" or the "App"). This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password.
- Profile Information: (optional) photo, preferred location, food preferences, dietary restrictions.
- Reservation Details: Date, time, party size, special requests.
- Reviews & Ratings: Text, photos, and scores you submit about restaurants.
- Support Communications: Messages you send to our customer support team.
2.2 Information Collected Automatically
- Usage Data: Screens viewed, features used, time in app.
- Device Data: Device model, OS version, unique device identifiers, mobile network data.
- Location Data: With your permission, we access precise device location to show nearby restaurants and location‑aware features.
- Cookies & Similar Tech: We and our providers may use cookies or mobile identifiers to remember preferences and measure usage.
3. How We Use Your Information
- Provide, maintain, and improve the App and related services.
- Process and manage restaurant reservations.
- Personalize results and recommendations (e.g., nearby or cuisine‑matched restaurants).
- Communicate with you about your account, reservations, and product updates.
- Send marketing or promotional messages (you can opt out).
- Analyze trends and measure engagement.
- Detect, prevent, and respond to fraud or abuse.
- Comply with legal and regulatory obligations.
4. How We Share Your Information
- Restaurants: Reservation details and contact info are shared with the restaurant you book.
- Service Providers: Vendors supporting hosting, analytics, communications, or customer support.
- Business Partners: If we co‑run promotions or optional partner integrations, shared data is limited to what’s needed.
- Legal & Safety: When required by law, regulation, or valid legal process; or to protect rights, safety, and property.
- Business Transfers: In a merger, acquisition, or asset sale, user information may transfer subject to this policy.
5. Your Rights & Choices
Your privacy rights depend on where you live. Depending on applicable law, you may be able to:
- Access a copy of your personal information.
- Request correction or deletion.
- Object to or restrict processing.
- Request data portability (structured, machine‑readable export).
- Withdraw consent (e.g., for location or marketing) at any time.
To exercise these rights, contact us at privacy@dinestyapp.com.
6. Data Security
We implement technical and organizational measures designed to protect personal information. No system is 100% secure; please use the App responsibly and contact us if you suspect unauthorized activity.
7. Data Retention
We retain personal information as long as needed to provide the App and services, comply with legal obligations, resolve disputes, and enforce agreements. We may anonymize data for analytics.
8. Children’s Privacy
The Dinesty App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided data, please contact us and we will take appropriate action.
9. International Data Transfers
Your information may be processed in countries other than your own. Where required, we apply safeguards (such as contractual clauses) to help protect your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated in‑app, by email, or via this page. The “Last Updated” date above reflects the most recent revision.
11. Contact Us
If you have questions, concerns, or requests regarding privacy, contact us:
Email (privacy): privacy@dinestyapp.com
Email (support): support@dinestyapp.com
Address: Beirut, Lebanon