use the guest book.

You don't have to fill the guest book in. Every guest who gives a phone number — for a reservation, a walk-in or the waitlist — is added by themselves, and their visits count up each time their table is closed.

1

Open Guests and search

Tap Guests in the menu (on a phone: More, then Guests). Type any part of a name or phone number in Search guests….

• Sort changes the order — Most visits puts your regulars first, Last visit the people you saw most recently.
• Filter shows only guests with one tag — all your VIPs, say.

2

Tap a guest

Their page shows the phone number, how many times they've been and when they last came, their tags, and the team's notes about them under Host notes.

3

Tag them

Tap Tag, then tap the tags that fit — VIP, Regular, Allergy, Birthday… Each one saves as you tap it. Tap Done when you're finished; the small × on a tag takes it off.

A tag is a label, not a warning. For an allergy, write the details in the notes too — tap Edit, then Notes — so the host who seats them reads it on the table.

Adding, merging and deleting

• Add guest (top right) — for someone the app hasn't met yet: name, phone, notes, tags. Search the number first, so you don't create the same person twice.
• Edit — fix a name, a number or the notes.
• Merge (managers and owners) — the same person twice? Open the one to keep, tap Merge, pick the other one, then Merge … in. Their visits, tags and reservations move over. One tap does it, and it can't be undone.
• Delete (managers and owners) — tap it, then Tap again within a few seconds. The guest is gone for good; their reservations stay in Book.

Good to know

• The list doesn't refresh on its own while you look at it — search again to see a colleague's change.
• VIPs get a VIP badge here and on their reservations. Your tag list is set up under Settings ▸ Guest tags (how).
• An owner can switch tags off completely under Settings ▸ Features.